01About This Policy
This Privacy Policy describes how Kairnox ("we," "us," or "our") collects, uses, stores, and protects information when you play Gearstorm (the "Game"), contact us for support, or use its associated online features. Some features described below apply only when available and enabled in the version of the Game you use.
02Information We Process
Account and authentication information. The Game may create and store a randomly generated account or device-login identifier to recognize your game profile. Session credentials and account identifiers may be used to authenticate you and restore access to your saved progress. If account linking is available and you choose to use it, the relevant sign-in provider may share the identifiers and authentication information necessary to link your account.
Gameplay and save data. The Game processes information related to your progress and experience, such as levels and chapters, currency balances, equipment, upgrades, inventory, unlocked features, preferences, and account-linked game state. Save data may be kept locally on your device and, when online synchronization is enabled, on servers supporting the Game.
Technical and diagnostic information. When you connect to online features, technical information such as your IP address, application version, connection status, and device or operating-system characteristics may be processed to deliver and secure the service. Diagnostic and crash information may be processed if the relevant diagnostics functionality is enabled.
Support communications. If you contact us by email, we process your email address and any messages, screenshots, order information, or other details you choose to provide so we can respond and resolve your request. Please avoid emailing passwords or sensitive information not necessary for your request.
Purchases, advertising and optional features. If in-app purchases become available, transaction identifiers, product identifiers, and related purchase-verification information may be processed to validate a purchase and deliver purchased content. Payment details are handled by the relevant app-store payment provider according to its policies. If advertising or measurement features are enabled, additional device, advertisement-interaction, or consent information may be processed by the relevant service providers. This paragraph does not mean those features are currently active.
03Why We Process Information
We process information, as applicable, to operate the Game and online services; authenticate accounts; synchronize progress and restore content; provide customer support and respond to account or privacy requests; maintain security, detect abuse and troubleshoot technical problems; validate purchases and meet transaction obligations if purchases are offered; and operate optional analytics or advertising features only when enabled under applicable requirements.
Where applicable law requires a legal basis, processing may be based on performing our agreement with you, complying with legal obligations, legitimate interests in maintaining a reliable and secure service, or consent where required. The relevant basis depends on the purpose and your jurisdiction.
04How Information Is Shared
Information may be processed by hosting and infrastructure providers, app stores or account sign-in providers when you choose their features, and technical or support providers engaged to operate the Game. We may disclose information when required by law or to protect legitimate rights and the security of the service.
If advertising or other optional third-party integrations are enabled, this notice will be updated to identify relevant recipients and provide legally required disclosures and choices. The presence of a library in the application package does not necessarily mean it is active.
05Local Storage and Cloud Synchronization
Your device may hold local save files and account or session information. When cloud saving is active, game state is also stored using the Game's backend services. Deleting the app or its storage may remove information kept only on your device. Recovery across devices depends on account-linking availability, retained save data and the applicable synchronization mechanisms.
06Data Retention
We retain account and game data for as long as reasonably needed to provide the Game, respond to support requests, meet legal obligations and resolve disputes, subject to applicable law. Data that is no longer needed is removed or anonymized where appropriate, subject to legal exceptions and backup cycles. You may contact us for information about retention or deletion relating to your account.
07International Processing
Game services and service providers may process information in countries other than the one where you live. Where international-transfer rules apply, appropriate safeguards will be used as required by applicable law.
08Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection to certain uses of your personal information. Where processing depends on consent, you may also have the right to withdraw it.
To make a request, email kairnox.support@gmail.com with enough detail for us to identify the relevant game account safely. We may verify account control before disclosing or deleting account-linked information. Legal exceptions may limit some requests.
Where available, account controls inside the Game may offer additional account-management or deletion options. Device settings may also control permissions or advertising identifiers if those features are used.
09Children's Privacy
Access to the Game is subject to the age and parental-consent requirements applicable to the user's location and the app-store rating for the version offered. If you are a parent or guardian and believe information about a child has been processed without permission required by law, email kairnox.support@gmail.com so we can review the request.
10Security
We use reasonable technical and organizational measures to protect information handled by the Game. No online system or transmission method can be guaranteed completely secure. Please contact us if you suspect your game account has been compromised.
11Changes to This Policy
We may update this policy to reflect changes to the Game, online services, data practices or applicable law. The update date is shown on this page, and additional notice will be provided where required.
12Contact
For privacy questions, data requests or support, contact Kairnox — Gearstorm at kairnox.support@gmail.com.